Beetil has a few extra features that complement it's service management offering and make your life easier. No one likes feature bloat and neither do we - we've made sure our extra goodies have just what you need and nothing you don't.
Beetil keeps you informed with powerful reporting. Totally customisable, you can set up email schedules to automatically run and send out your reports when you need.
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Keep track of your two most important assets - your customers and your staff. Store everyone's contact details within Beetil's People section and give your service desk a customer-centric view of incidents.
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Our super-handy integrated timesheet lets you either record time within an incident, problem, change or release, or in separate time entry forms. And record general time entries too. Easily run reports to see where the time has been recorded.
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Get talking to your staff as well as your customers with Beetil messages. Mark messages as customer viewable, add tags and add people to the watchlist.
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Stay in the know and in control with our dashboards. Our Recent Activity dashboard gives you a bird's eye view of what's been happening across the board - see what's happening to your services and know who's been doing what.
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Beetil is intuitive & ready to go"Graeme, IT Operations Manager, Fronde · Wellington, NZ