This API call returns a more detailed result for the service the authenticated user can see.
This includes all service activity types, service priorities and categories.
- API URL
- https://youraccount.beetil.com/external_api/v1/services/:id.format
- HTTP Method
- GET
URL parameters
| Parameter | Format | Default | Mandatory |
|---|---|---|---|
| id | integer | Yes |
Example JSON Response
{
"result": {
"service": {
"name": "Beetil",
"problem_types": [
{
"problem_type": {
"name": "Bug",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/565",
"id": 565
}
},
{
"problem_type": {
"name": "Error 500",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/566",
"id": 566
}
},
{
"problem_type": {
"name": "Error 500 Feedback",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/567",
"id": 567
}
},
{
"problem_type": {
"name": "Feature request",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/568",
"id": 568
}
},
{
"problem_type": {
"name": "Feedback",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/569",
"id": 569
}
},
{
"problem_type": {
"name": "Improvement",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/570",
"id": 570
}
},
{
"problem_type": {
"name": "Query",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/571",
"id": 571
}
},
{
"problem_type": {
"name": "Service Request",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/572",
"id": 572
}
},
{
"problem_type": {
"name": "User Feedback",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/573",
"id": 573
}
}
],
"change_types": [
{
"change_type": {
"name": "Bug",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/574",
"id": 574
}
},
{
"change_type": {
"name": "Emergency",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/1455",
"id": 1455
}
},
{
"change_type": {
"name": "Error 500",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/575",
"id": 575
}
},
{
"change_type": {
"name": "Error 500 Feedback",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/576",
"id": 576
}
},
{
"change_type": {
"name": "Feature request",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/577",
"id": 577
}
},
{
"change_type": {
"name": "Feedback",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/578",
"id": 578
}
},
{
"change_type": {
"name": "Improvement",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/579",
"id": 579
}
},
{
"change_type": {
"name": "Normal",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/1454",
"id": 1454
}
},
{
"change_type": {
"name": "Query",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/580",
"id": 580
}
},
{
"change_type": {
"name": "Service Request",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/581",
"id": 581
}
},
{
"change_type": {
"name": "Standard",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/1456",
"id": 1456
}
},
{
"change_type": {
"name": "User Feedback",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/582",
"id": 582
}
}
],
"avatar": {
"avatar_link": "/external_api/v1/avatars/143"
},
"service_priorities": [
{
"service_priority": {
"service_priority_link": "/external_api/v1/services/beetil/service_priorities/527",
"level": 1,
"id": 527,
"description": "Urgent"
}
},
{
"service_priority": {
"service_priority_link": "/external_api/v1/services/beetil/service_priorities/58",
"level": 1,
"id": 58,
"description": "Urgent"
}
},
{
"service_priority": {
"service_priority_link": "/external_api/v1/services/beetil/service_priorities/585",
"level": 1,
"id": 585,
"description": "Urgent"
}
},
{
"service_priority": {
"service_priority_link": "/external_api/v1/services/beetil/service_priorities/701",
"level": 1,
"id": 701,
"description": "Urgent"
}
},
{
"service_priority": {
"service_priority_link": "/external_api/v1/services/beetil/service_priorities/525",
"level": 2,
"id": 525,
"description": "V. Important"
}
},
{
"service_priority": {
"service_priority_link": "/external_api/v1/services/beetil/service_priorities/59",
"level": 2,
"id": 59,
"description": "V. Important"
}
},
{
"service_priority": {
"service_priority_link": "/external_api/v1/services/beetil/service_priorities/586",
"level": 2,
"id": 586,
"description": "V. Important"
}
},
{
"service_priority": {
"service_priority_link": "/external_api/v1/services/beetil/service_priorities/720",
"level": 2,
"id": 720,
"description": "V. Important"
}
},
{
"service_priority": {
"service_priority_link": "/external_api/v1/services/beetil/service_priorities/520",
"level": 3,
"id": 520,
"description": "Important"
}
},
{
"service_priority": {
"service_priority_link": "/external_api/v1/services/beetil/service_priorities/60",
"level": 3,
"id": 60,
"description": "Important"
}
},
{
"service_priority": {
"service_priority_link": "/external_api/v1/services/beetil/service_priorities/587",
"level": 3,
"id": 587,
"description": "Important"
}
},
{
"service_priority": {
"service_priority_link": "/external_api/v1/services/beetil/service_priorities/702",
"level": 3,
"id": 702,
"description": "Important"
}
},
{
"service_priority": {
"service_priority_link": "/external_api/v1/services/beetil/service_priorities/519",
"level": 4,
"id": 519,
"description": "Inconvenient"
}
},
{
"service_priority": {
"service_priority_link": "/external_api/v1/services/beetil/service_priorities/61",
"level": 4,
"id": 61,
"description": "Inconvenient"
}
},
{
"service_priority": {
"service_priority_link": "/external_api/v1/services/beetil/service_priorities/588",
"level": 4,
"id": 588,
"description": "Inconvenient"
}
},
{
"service_priority": {
"service_priority_link": "/external_api/v1/services/beetil/service_priorities/705",
"level": 4,
"id": 705,
"description": "Inconvenient"
}
},
{
"service_priority": {
"service_priority_link": "/external_api/v1/services/beetil/service_priorities/516",
"level": 5,
"id": 516,
"description": "Cosmetic"
}
},
{
"service_priority": {
"service_priority_link": "/external_api/v1/services/beetil/service_priorities/62",
"level": 5,
"id": 62,
"description": "Cosmetic"
}
},
{
"service_priority": {
"service_priority_link": "/external_api/v1/services/beetil/service_priorities/589",
"level": 5,
"id": 589,
"description": "Cosmetic"
}
},
{
"service_priority": {
"service_priority_link": "/external_api/v1/services/beetil/service_priorities/704",
"level": 5,
"id": 704,
"description": "Cosmetic"
}
},
{
"service_priority": {
"service_priority_link": "/external_api/v1/services/beetil/service_priorities/771",
"level": 6,
"id": 771,
"description": "foo"
}
},
{
"service_priority": {
"service_priority_link": "/external_api/v1/services/beetil/service_priorities/1181",
"level": 6,
"id": 1181,
"description": "foo"
}
},
{
"service_priority": {
"service_priority_link": "/external_api/v1/services/beetil/service_priorities/1974",
"level": 6,
"id": 1974,
"description": "foo"
}
},
{
"service_priority": {
"service_priority_link": "/external_api/v1/services/beetil/service_priorities/1975",
"level": 6,
"id": 1975,
"description": "foo"
}
}
],
"incident_types": [
{
"incident_type": {
"name": "Bug",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/16",
"id": 16
}
},
{
"incident_type": {
"name": "Error 500",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/203",
"id": 203
}
},
{
"incident_type": {
"name": "Error 500 Feedback",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/204",
"id": 204
}
},
{
"incident_type": {
"name": "Feature request",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/15",
"id": 15
}
},
{
"incident_type": {
"name": "Feedback",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/205",
"id": 205
}
},
{
"incident_type": {
"name": "Improvement",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/273",
"id": 273
}
},
{
"incident_type": {
"name": "Infrastructure Event",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/1446",
"id": 1446
}
},
{
"incident_type": {
"name": "Query",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/28",
"id": 28
}
},
{
"incident_type": {
"name": "Service Request",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/29",
"id": 29
}
},
{
"incident_type": {
"name": "User Feedback",
"service_activity_type_link": "/external_api/v1/services/beetil/service_activity_types/206",
"id": 206
}
}
],
"id": 20,
"beetil_categories": [
{
"beetil_category": {
"name": "Admin",
"id": 18
}
},
{
"beetil_category": {
"name": "API",
"id": 21
}
},
{
"beetil_category": {
"name": "Change",
"id": 16
}
},
{
"beetil_category": {
"name": "Config Management",
"id": 13
}
},
{
"beetil_category": {
"name": "Customer Portal",
"id": 19
}
},
{
"beetil_category": {
"name": "Email Integration",
"id": 22
}
},
{
"beetil_category": {
"name": "EU Specific",
"id": 5
}
},
{
"beetil_category": {
"name": "Incident",
"id": 14
}
},
{
"beetil_category": {
"name": "iPhone App",
"id": 23
}
},
{
"beetil_category": {
"name": "NZ Specific",
"id": 6
}
},
{
"beetil_category": {
"name": "Problem",
"id": 15
}
},
{
"beetil_category": {
"name": "Release",
"id": 17
}
},
{
"beetil_category": {
"name": "Time",
"id": 12
}
},
{
"beetil_category": {
"name": "US Specific",
"id": 7
}
}
]
}
},
"version": "1.0",
"status": "Success"
}Last updated 31 January 2011