Beetil is operated by a group of smart cookies based in Wellington, New Zealand. We specialise in designing and building software that helps complex business tick. Beetil was recently acquired by Citrix, which designs and markets secure easy-to-use cloud-based solutions that enable people to work from anywhere using GoToAssist, GoToMeeting, GoToWebinar, GoToTraining, GoToMyPC, Podio and Sharefile.
The Beetil team have been developing and managing mission critical systems for over 15 years. Well versed in the virtues and pitfalls of service management we set out to look for a tool to help us manage our services effectively.
We found that the small tools didn't have the complexity and richness that we needed whereas the large tools were way too complex, difficult to use and just simply far too expensive. Out of this frustration of not being able to find what we needed the idea for Beetil was born.
Our Beetil team consists of ITIL® certified gurus, as well as developers and designers with no ITIL background - this combination gives us the service management expertise we need whilst being able to take an objective and critical view from a non-ITIL perspective.